Quality Award Centre
Companies engaged in training can
register their company through the Quality Award Centre route involving an
audit of the applicants training provision, and registration of their
trainers. Companies are
given a unique quality assurance mark and each trainer is also given a
unique identification number.
Reduced conference rates
ICM 6 weekly newsletter
Code of Practice
Designatory letters for your trainers
Quality assurance mark
Unique identification number for your trainers
Deliver ICM training courses
Access to Physical Skills Tutor Award
reduced rate conferences & events
Access to latest conflict management information
£495 (excl. VAT) per Company, plus £95 (excl. VAT) per Trainer.
The Quality Award Centre route is renewable every 3 years, but your Trainers
must renew on
the anniversary of joining.
1. To begin, you need to download the
Code of Practice,
Quality Award Centre Guidance
Notes, and the
2. Complete the Approval Questionnaire (using the guidance notes to help
you) and provide all the necessary information including documentary
evidence where requested.
3. You must register all your trainers engaged in the delivery of conflict
management training and provide the necessary documentation.
4. Send in your application in a bound format, along with the required
5. The ICM Secretariat will review your application and contact you should
more information be required.
6. Once your application is approved, your company and your trainers will
be accorded Quality Award Centre Status, and a quality assurance mark
containing a unique registration number and a certificate as well as other
documentation related to the scheme.
NOTE: Should you be unable to meet some of the requirements of the Quality
Award Centre scheme, you can download the
(Zip File) containing document
templates for you to add to your policy and processes, and submit these with
your Quality Award Centre application.
The Institute of Conflict Management, Unit Q, Troon Way Business Centre
Humberstone Lane, Leicester, LE4 9HA
Tel: +44 (0)116 274 7354, Fax: +44 (0)116 274 7365, Email: email@example.com