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Education and Standards
The ICM was set up specifically to "Set standards in the prevention and management of aggression and conflict in the workplace".

Membership
Every member of the ICM must adhere to the principles set out in our Code of Practice (parts I & II).  Members can be held to account if their training is shown to fall significantly outside of these parameters through the ICM Disciplinary Procedure.

Quality Award Scheme
The ICM has created the Quality Award Scheme which is open to everybody who  provides training in conflict management.  The scheme aims to recognise and promote the highest standards in training.

National Occupational Standards
Progress is being made with the review of standards. Access the notes from the previous meeting here. A further meeting was held in October 2006 and the notes for this will be circulated soon. See who is on the steering committee here

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