About Us

The ICM was set up with the support of the Health and Safety Executive in 2000. The ICM has a remit to set and monitor standards in managing work related violence, to educate trainers and provide them with high standards to operate to, and to educate training commissioners and purchasers about the need to buy in to training that operates to the ICM standards (and other relevant sector standards where relevant) and is provided according to risk assessment and training need.

Over the past 6 years the ICM has:

1. Increased membership from the original 50 Founder Members to over 300.

2. Applied for funding to develop National Occupational Standards in Managing Work-related Violence.

3. Developed the Foundation Award in managing Work-related Violence

4. Developed the Quality Award Centre Recognition Scheme

5. Operates as, the Secretariat to the All Party Parliamentary Group on managing Work-related Violence and Bullying at Westminster.

And much more….

Further information:

• Join the ICM
• Membership Benefits

“The HSE believes that there is a real need for accreditation of training which is tailored to the specific needs of particular sectors. We were pleased to note that the Institute fully recognises that physical intervention techniques represent only a single aspect of effective conflict management and will embrace all available techniques as a basis of best practice to suit all workplace environments and potential or actual conflict situations. The proposed work of the Institute links closely with HSE’s remit to reduce violence in the workplace and we look forward to working with you to develop the valuable partnership already established" (Health & Safety Executive).